The Influence Of Marketing Mix On Customer Loyalty At Indomaret In The Talang Empat Area Of Central Bengkulu

Authors

  • M.Wahyu Fadyllah Syahputra Universitas Dehasen Bengkulu
  • Ida Ayu Made ER Meytha Universitas Dehasen Bengkulu
  • Nurzam Universitas Dehasen Bengkulu

DOI:

https://doi.org/10.53697/emba.v3i2.1535

Keywords:

Marketing MIX, Loyalty, Customers

Abstract

Marketing is one of the starting points for introducing products to customers and this will be very important because it will be related to the benefits that will be obtained by the business. This research aims to determine the effect of location, price, product and promotion on customer’s loyalty at Indomaret in the region of Talang Empat in Central Bengkulu Regency. This type of research is correlational, namely research to determine the effect and level of effect between two or more variables without any attempt to influence these variables. The sample in this study used an accidental sampling technique, where the population was sampled at Indomaret in the region of Talang Empat in Central Bengkulu Regency when researchers conducted research totaling 105 people. Based on the results of research on the effect of location, product, price and promotion on customer’s loyalty at Indomaret in the region of Talang Empat in Central Bengkulu Regency, the results obtained are that the F sig. value is 0.006 < 0.05 and and Fcount> Ftable (8.028> 2.47), therefore it can be concluded that together The same location, product, price and promotion influenced the customer’s loyalty at  Indomaret in the region of Talang Empat in Central Bengkulu Regency.

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Published

2023-12-31

How to Cite

Syahputra, M. F., Meytha , I. A. M. E. . ., & Nurzam. (2023). The Influence Of Marketing Mix On Customer Loyalty At Indomaret In The Talang Empat Area Of Central Bengkulu. Jurnal Ekonomi, Manajemen, Bisnis Dan Akuntansi Review, 3(2), 677–. https://doi.org/10.53697/emba.v3i2.1535

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